Shipping policy

Rooted & Heritage, LLC

We are committed to delivering your order with care and efficiency.

Processing Time

Orders are processed within 2–3 business days unless otherwise stated.

Pre-orders or made-to-order items will include estimated delivery timelines on the product page.

Domestic Shipping (United States)

We offer flat-rate shipping within the United States.

Estimated delivery time:

Shipping times are estimates and not guarantees.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Lost or Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Rooted & Heritage is not responsible for packages lost due to incorrect shipping addresses provided by the customer.

International Shipping

International shipping is not available at this time.